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Overnight IT Product Support Analyst - Remote

Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14201, USA
Listing for: Adaptation
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 21.5 USD Hourly USD 21.50 HOUR
Job Description & How to Apply Below

Adaptation is seeking multiple full-time Help Desk/IT Product Support Analysts for an Overnight Shift. After a two-week training, the role is remote with a path to full onsite work in Lower Manhattan.

You will support a large IT team, handle incident logging, and coordinate with technicians and product specialists to resolve issues. The job requires strong communication, data analytics, and the ability to maintain service levels across production systems, with a pay rate of $21.50 per hour.

We would love to welcome a new Overnight IT Product Support Analyst - Remote to our team in New York, NY, United States.

The advertised compensation is 29.000 - 32.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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