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Senior ITSM Leader — Remote Strategy & Delivery

Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: CSAA
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 168000 - 224000 USD Yearly USD 168000.00 224000.00 YEAR
Job Description & How to Apply Below

CSAA Insurance Group (CSAA IG) is hiring a Senior Manager, IT Service Management to lead enterprise ITSM strategy and governance for delivery excellence. This remote role reports to leadership across IT, Security, Risk, and business units.

You will drive policy development, process maturity, and cross-functional collaboration to align IT services with customer outcomes and regulatory requirements, while guiding major incident, change, and knowledge management initiatives.

We would love to welcome a new Senior ITSM Leader — Remote Strategy & Delivery to our organisation in KY, United States.

Our team is growing, and we are hiring a Senior ITSM Leader — Remote Strategy & Delivery in KY, United States.

This opportunity is for the Senior ITSM Leader — Remote Strategy & Delivery role at CSAA.

We are seeking a motivated Senior ITSM Leader — Remote Strategy & Delivery to join CSAA in KY, United States.

Position Requirements
10+ Years work experience
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