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Senior User Support Specialist & Trainer - Remote

Remote / Online - Candidates ideally in
Virginia Beach, Virginia, 23453, USA
Listing for: ITC Federal, Inc
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Technical Writer
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

ITC Federal, Inc. is seeking a Senior User Support Specialist / User Trainer to support the U.S. Department of Justice under the MEGA 6 automated litigation support program.

This fully remote role requires coordinating end-user training and help desk activities for complex litigation software and office automation tools. Candidates should have at least two years teaching/training users, strong written and oral communication, and the ability to obtain a Public Trust clearance.

The following position is for a Senior User Support Specialist & Trainer
- Remote with ITC Federal, Inc.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior User Support Specialist & Trainer
- Remote role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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