Senior Cloud Engineer, SRE Cloud Engineering Remote

Seismic is the Go-To-Market Performance company, driving how organizations turn their strategy into revenue. Seismic brings together signals from customer conversations, buyer engagement, governed content, coaching and seller behavior to turn intelligence into winning action. Through its AI revenue execution platform, the company equips customer-facing teams with the insights, governance, and contextual guidance they need to execute with confidence and deliver measurable business outcomes.

Trusted by 2,500 organizations and over 3.5 million users around the globe, Seismic is headquartered in San Diego with offices across North America, Europe and Asia-Pacific. Learn more at  (Opens in a new tab) .

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here (Opens in a new tab) .

Seismic is seeking a Senior Cloud Engineer to advance reliability across our AWS, Azure, IBM Cloud, and OCI environments, working hands-on to build automation, improve observability, and strengthen incident response as part of a globally distributed SRE org. We prioritize a cloud agnostic approach to architecture, automation, and engineering standards to support velocity and scale. You will contribute to our reliability roadmap, provide technical guidance on reliability best practices, participate in major incident response, and work collaboratively across Product & Engineering, Security, and Customer-facing teams.

• Experience in a production facing SRE role supporting a complex SaaS environment.
• You approach discussions about existing solutions, processes, and proposals with curiosity, respect, and a collaborative mindset.
• Strong technical judgment across distributed systems, multi-cloud environments, Kubernetes, networking, various infrastructure technologies, Git Ops, and CI/CD.
• Experience establishing and maturing SRE principles and practices, including SLOs, error budgets, observability, capacity planning, incident response, and toil elimination.
• Proficient in using observability data to resolve high-severity incidents and dig deeper into root cause during postmortems.
• Experience leading through high-pressure incidents and communicating clearly with technical teams, executives, customer-facing stakeholders, and third-party vendors.

• Design, build, and maintain automation and tooling that reduces operational toil.
• Contribute to maturing reliability practices in partnership with Product & Engineering leaders.
• Contribute to an inclusive, high-accountability culture that encourages curiosity, collaboration, and blameless improvement.

• Actively participate in the health and continuous improvement of the incident-management lifecycle, including detection, engagement, escalation, mitigation, stakeholder communication, post-incident review, and corrective-action follow-through.
• Participate in a 12-hour follow-the-sun on-call rotation within the Global SRE team.
• Ensure incident practices are customer-centered, data-driven, blameless, and consistent across teams while preserving accurate severity and escalation decisions.
• Use alert, incident, support, and SLO trends to move the organization from reactive response toward proactive risk reduction.
• Build measurable feedback loops that connect incident learning to engineering standards, service maturity, product priorities, and vendor actions.
• Work closely with application engineering teams and incorporate their feedback to improve developer experience and reduce toil.

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