Remote SaaS Product Support Specialist
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-20
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IT/Tech
SaaS Sales, HelpDesk/Support, IT Support, Technical Support
Autodesk's GCPay product support team is seeking a customer-focused specialist to provide technical assistance via phone, email, and chat. You will own issues from first contact to resolution, document problems, and collaborate with Sales, Success, Engineering, and Finance to improve the customer experience.
This fully remote role requires 1+ year SaaS support experience, strong communication, and comfort with performance metrics.
This is a great opportunity to take on the Remote SaaS Product Support Specialist role at Autodesk.
Are you ready to take on the Remote SaaS Product Support Specialist role at Autodesk?
We would love to welcome a new Remote SaaS Product Support Specialist to our team in NC, United States.
For the Remote SaaS Product Support Specialist position at Autodesk, we are reviewing applications now.
Step into the Remote SaaS Product Support Specialist role at Autodesk in NC, United States and grow with us.
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