Epic Grand Analyst

This fully remote Level 3 Epic Grand Central Analyst role focuses heavily on the Prelude application, including registration, real-time eligibility, documents, work queues, and rules. You will support and enhance an established Epic environment that has been live for several years, contributing to both day-to-day operational needs and larger implementation projects across multiple hospitals and physician groups.

• Configure, build, and maintain Epic Prelude functionality, including real-time eligibility (RTE), documents, registration workflows, work queues, and rules.
• Support Epic Grand Central functionality as a certified analyst, assisting with build and configuration as needed across the Grand Central and Prelude domains.
• Analyze, prioritize, and resolve incoming tickets, with a primary focus on issues and requests related to Prelude, while also supporting Grand Central when required.
• Collaborate with clinical, operational, and technical stakeholders to understand business needs and translate them into effective Epic build and configuration.
• Participate in project work, including large go-lives, system enhancements, and optimization initiatives for ambulatory and other care settings.
• Ensure build quality and system stability by following established change management processes, testing thoroughly, and documenting configuration and decisions.
• Provide subject matter expertise for registration and patient access workflows, recommending improvements that enhance efficiency and user experience.
• Contribute to ongoing support of a multi-entity Epic environment, including Community Connect sites and large physician groups.
• Participate in occasional onsite activities, such as annual team meetings or major go-live events, to support end users and project teams.

• Current Epic Grand Central certification.
• Current Epic Prelude certification.
• Demonstrated experience building and configuring Epic Prelude, including RTE, documents, registration, work queues, and rules.
• Proven ability to manage and resolve a high volume of tickets, with a focus on Prelude-related issues and requests.
• Strong analytical and problem-solving skills for complex registration and patient access workflows.
• Ability to work effectively in a fully remote environment while collaborating with distributed teams.
• Clear and professional communication skills, both written and verbal, for working with technical and non-technical stakeholders.

• Experience working as a Level 3 or senior Epic analyst supporting Grand Central and Prelude.
• Background supporting Epic in a multi-hospital health system or large physician group environment.
• Experience with Epic Community Connect implementations or support.
• Familiarity with ambulatory workflows and integration points with registration and scheduling.
• Experience participating in Epic go-lives, optimizations, and enhancement projects.
• Ability to prioritize competing requests and manage workload in a fast-paced environment.

This position operates in a 100% remote work environment within the United States, with minimal travel expected typically once per year for onsite meetings and potentially for major go-live events. You will work within a large, established Epic ecosystem that has been live since 2014, supporting multiple hospitals, health systems, and a large physician group through Community Connect. Collaboration occurs primarily through virtual tools and meetings, with cross-functional interaction among clinical, operational, and IT teams.

The work focuses on Epic Grand Central and Prelude applications, emphasizing system build, configuration, and support in a professional, structured healthcare IT setting.

This is a Permanent position based out of Baton Rouge, LA.

The pay range for this position is $77000.00 - $120600.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

his health system is a bold, connected health system that delivers care that prioritizes people every patient, every community, every time while honoring the unique character of each market we serve. We are continuously evolving, raising the standard for what healthcare can be and shining a bright light on the power of…