Remote Service Desk Specialist – IT Support & SLA
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Connexus Credit Union is seeking a Service Desk Specialist to be the first point of contact for end-user technical support. This remote role supports both on-site and remote users, resolves hardware, software, and network issues, and helps maintain knowledgebase content.
You will document incidents, adhere to SLAs, and collaborate with BT teams to improve service delivery. A 1+ year IT troubleshooting background, an associate degree or equivalent experience, and strong communication are required.
Consider building your career as a Remote Service Desk Specialist – IT Support & SLA at Connexus Credit Union.
The advertised compensation is 42.000 - 54.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Service Desk Specialist – IT Support & SLA role in the description above.
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