Remote Tier II SaaS Support Engineer
Los Angeles, Los Angeles County, California, 92189, USA
Listed on 2026-10-20
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IT/Tech
IT Support, SaaS Sales
Motorola Solutions is seeking a remote Technical Support professional to deliver exceptional customer care for Rapid Deploy and related SaaS solutions. You will manage Zendesk inquiries, troubleshoot, and collaborate with Product and Engineering to drive fixes.
You will ensure service levels are met, leverage observability tools, and provide high-touch customer experiences across diverse clients, while participating in on-call duties as needed.
For the Remote Tier II SaaS Support Engineer position at Motorola Solutions, we are reviewing applications now.
We appreciate your interest in this position.
Join Motorola Solutions and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Tier II SaaS Support Engineer role at Motorola Solutions, based in San Diego, CA, United States.
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