Remote Help Desk Analyst — IAM, SSO & MFA
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-20
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IT/Tech
IT Support, HelpDesk/Support
SOSi is seeking a Help Desk Representative to support a DoD-related program with remote work in Florida. The role involves managing authentication support operations, SLAs, and ITSM workflows, while ensuring timely ticket resolution and security compliance.
The position requires resolving Tier 1 and 2 tickets, supporting CAC authentication, SSO, and MFA, and contributing to performance metrics reports. Contingent upon contract award and full-time status.
Are you ready to take on the Remote Help Desk Analyst — IAM, SSO & MFA role at SOS International LLC?
This is a genuine opening to take on the Remote Help Desk Analyst — IAM, SSO & MFA role at SOS International LLC.
As a Remote Help Desk Analyst — IAM, SSO & MFA, you will play an important part at SOS International LLC in Miami, FL, United States.
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