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Remote Product Support & Resolution Lead

Remote / Online - Candidates ideally in
Richmond, Henrico County, Virginia, 23214, USA
Listing for: Capital One
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 57000 - 65000 USD Yearly USD 57000.00 65000.00 YEAR
Job Description & How to Apply Below

Capital One seeks a Product Support & Resolution Principal Ops Coordinator (Empower Dealer Success Team) for a 100% work-from-home role. You will handle dealer resolutions, Dealer Navigator support, call/chat center interactions, product support and billing.

Responsibilities include end-to-end billing and dealer/product support, collaborating with vendors, and driving process improvements while maintaining strong customer service standards.

The Remote Product Support & Resolution Lead position in the Sales, IT & Technology field is open for applications.

Consider building your career as a Remote Product Support & Resolution Lead at Capital One.

We have an opening for a Remote Product Support & Resolution Lead in Richmond, VA, United States within Sales, IT & Technology.

This role, Remote Product Support & Resolution Lead at Capital One, could be your next career step.

Are you ready to take on the Remote Product Support & Resolution Lead role at Capital One?

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