Remote SaaS Product Support Specialist
Virginia Beach, Virginia, 22090, USA
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, SaaS Sales, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Autodesk's GCPay product team is seeking a Product Support Representative to help customers navigate invoicing, payments, and compliance tooling. This is a fully remote role aligned with East Coast hours, reporting to the Customer Service Associate Manager.
You will troubleshoot, guide users, document issues, and coordinate with Sales, Engineering, Finance, and Customer Success to improve the experience. Prior SaaS support and strong communication are required; you'll be empowered to drive
For the Remote SaaS Product Support Specialist position at Autodesk, we are reviewing applications now.
This is a genuine opening to take on the Remote SaaS Product Support Specialist role at Autodesk.
As a Remote SaaS Product Support Specialist, you will play an important part at Autodesk in Reston, VA, United States.
We invite applications for the Remote SaaS Product Support Specialist position located in Reston, VA, United States.
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