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Remote Zendesk Systems Lead CS Operations

Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listing for: Figma
Full Time, Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 105000 - 245000 USD Yearly USD 105000.00 245000.00 YEAR
Job Description & How to Apply Below
Position: Remote Zendesk Systems Lead for CS Operations
Location: New York

Figma, a leader in design collaboration, seeks a skilled Zendesk/Business Systems Administrator to own and evolve the COS Zendesk environment and Decagon integrations.

In this full-time role, you will design workflows, automations, and routing while partnering with Engineering, IT, Security, and Analytics to scale support. Remote-friendly in the US, with a focus on reliability and user-centric tooling.

This role, Remote Zendesk Systems Lead for CS Operations at Figma, could be your next career step.

The following opportunity is for a Remote Zendesk Systems Lead for CS Operations with Figma.

Our organisation is growing, and we are hiring a Remote Zendesk Systems Lead for CS Operations in New York, NY, United States.

This opportunity is for the Remote Zendesk Systems Lead for CS Operations role at Figma.

We are seeking a motivated Remote Zendesk Systems Lead for CS Operations to join Figma in New York, NY, United States.

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