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Remote Tier 1 Healthcare IT Support Analyst

Remote / Online - Candidates ideally in
Billings, Yellowstone County, Montana, 59107, USA
Listing for: Big Sky Care Connect
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

Big Sky Care Connect is seeking a Tier 1 Support Analyst to provide frontline assistance for the HIE platform across the U.S. remote work setup. You will handle access, login issues, and basic application guidance to ensure smooth user experiences.

The role emphasizes strong communication, rapid problem solving, and precise ticketing to support the healthcare network while escalating complex cases to Tier 2 when needed.

This opportunity is for the Remote Tier 1 Healthcare IT Support Analyst role at Big Sky Care Connect.

The Remote Tier 1 Healthcare IT Support Analyst position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Remote Tier 1 Healthcare IT Support Analyst in MT, United States within Management & Operations, IT & Technology.

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