HubSpot Operations Manager; LATAM – Remote

This is a remote position located in Latin America. It will be a long-term contract. Resumes must be submitted in English. Any resumes submitted in other languages will not be considered.

We are seeking a highly reliable and proactive Hub Spot Operations Manager based in LATAM to own the day-to‑day health, performance, and optimization of our Hub Spot ecosystem. This role is critical to ensuring our CRM runs seamlessly across sales and marketing—supporting a fast-moving U.S.

-based team through both real‑time collaboration and strong async execution.

This is not just a support role—you will act as the system owner
, responsible for maintaining quality, solving issues quickly, and continuously improving how Hub Spot drives the business.

• Own the ongoing management, QA, and optimization of Hub Spot across pipelines, workflows, and data
• Conduct proactive audits to ensure workflows, sequences, and automations are functioning correctly
• Maintain high standards for data cleanliness, structure, and consistency
• Identify issues before they impact the business and resolve them quickly
• Act as the first line of support for Hub Spot‑related requests from U.S.
  
  -based teams
• Respond quickly and clearly to inbound questions (same‑day turnaround expected during overlap hours)
• Troubleshoot issues across workflows, sequences, deal stages, and integrations
• Document solutions and help educate teams to prevent repeat issues

• QA, optimize, and maintain all existing workflows and sequences
• Build and launch new workflows and automation to support evolving initiatives
• Ensure automation logic is scalable, efficient, and aligned to business goals

• Monitor performance of sequences, workflows, and sales activities
• Identify gaps or inefficiencies and proactively recommend improvements
• Build and maintain dashboards to support pipeline visibility and performance tracking

• Translate business requirements into Hub Spot builds with minimal oversight
• Work effectively across async communication (Slack, docs) and live collaboration
• Provide clear updates on progress, blockers, and completed work

• Maintain and QA integrations with tools like Dialpad, Magento, and other systems
• Troubleshoot sync issues and ensure data flows correctly across platforms
• Stay current on Hub Spot updates and recommend improvements

• 3–6+ years of hands‑on Hub Spot experience (Sales Hub required)
• Proven experience working remotely with U.S.
  
  -based teams
• Strong English communication skills (written and verbal)
• Demonstrated ability to work independently and proactively in an async environment
• Deep understanding of workflows, automation logic, CRM data structure, and reporting
• Strong troubleshooting and problem‑solving skills
• High attention to detail and commitment to data accuracy
  
  Experience supporting sales teams and pipeline management preferred
  • Fast, reliable response times to inbound requests
  • Reduction in workflow errors and system issues
  • Improved data cleanliness and CRM accuracy
  • Increased efficiency and performance of automation and sequences
  • Strong adoption and satisfaction from internal teams

• Highly responsive and dependable during U.S. working hours overlap
• Self‑starter who does not require step‑by‑step direction
• Clear communicator who keeps stakeholders informed without being asked
• Process‑minded operator who can both fix and improve systems
• Comfortable working in a fast‑paced, evolving environment with shifting priorities

At Havenly Brands, we believe that everyone deserves a beautiful home they love.…