Senior Data Scientist

** This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance.

DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and You Tube.

About RAD The Research and Analytics Division (RAD) is DCWP's in-house data team, and one of the first municipal offices of its kind in the country. Data scientists, technologists, engineers, product managers, and PhD economists work directly with the agency's attorneys and investigators to speed up investigations and win relief for consumers and workers. RAD also supports the agency's research, policy analysis, public reporting, and internal operational analysis.

DCWP's data scientists and economists helped pioneer the Minimum Pay Rate for delivery workers, which has resulted in over $2 billion in additional pay. RAD will grow to 36 staff by FY28. It's hiring now, and it's moving fast.

The job The Senior Data Scientist will be a key member of RAD’s Operations Analytics team, which plays a critical role in providing timely and accurate operations data to stakeholders in order to comply with public reporting needs, increase the agency’s transparency, and provide direct informational support to our decision makers as they shape DCWP’s policies, practices, and procedures. The unit coordinates collaboration on quality improvement initiatives, designs and implements performance management systems and tools, and recommends new analyses and analytic projects to improve agency outcomes.

DCWP is seeking for this position a highly skilled data scientist with a strong background in assessing data quality, a track record of applying appropriate analytical techniques to solve complex organizational and operational challenges, and an entrepreneurial spirit with the ability to think outside the box to design and implement novel solutions. Reporting to the Manager of Data Analytics and Reporting, the selected candidate will be responsible for spearheading analytic, innovation, and reporting efforts across the agency.

• Report to the Manager of Data Analytics and Reporting, taking a lead role in the development and implementation of analytic, policy, and planning strategies to achieve agency-wide goals.
• Assume a leading role in the production of the Mayor’s Management Report, ensuring timely reporting and relevant indicators; manage, maintain and develop new mayoral indicators.
• Assume a leading role in the development and implementation of DCWP’s data governance policy.
• Work with agency subject matter experts and the Division of Technology and Strategic Solutions (DoTSS) to ensure agency IT systems use data structures and support downstream reporting capabilities.
• Exercise broad discretion in the conduct of routine data and statistical analysis designed to enhance understanding of agency operations and to…