Senior Infrastructure Engineer Hyperiongrp; Broadbean External Remote · US · Platform & Infrastructure

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

Job Description–Senior Infrastructure Engineer

Location:
Minneapolis

Role Summary

• USRegionalrole in anever-growing region for Howdencovering Infrastructure Support

• Thiskeyrole forms part of a distributed, globalinfrastructureoperationsteam thatis responsible forthe continued availability and support ofa hybridon-premise sand cloud infrastructure.

• Specifically,working withina globalITinfrastructureteam,providingsupportforlocal
  
  Cloud,Data Centre,and networkinfrastructurebydrawing upontheir wealth of practical and technical experiencesupportwithin the US.

• This is a hands-onrole andwill workwithinafast-pacedenvironmentsupporting theUS region.

Job Specific Skills Profile

Technicalskillsrequiredfor the role:

• Demonstrate extensive experience working as a cloud/infrastructure engineer or in similar IT roles.

• Extensive experience working with cloud technologies such as Microsoft AzureandM
  365.

• Extensive experience working with multi-site and multi forest Active Directory environments, grouppolicyand DNS.

• Extensive experience working with common Microsoft technologies such as patch management, mobile devicemanagementand monitoring systems.

• Extensive experience working with Windows desktop, including all levels of troubleshooting.

• Extensive experience working with cloud, server, desktop,network and telephony providers.

• Extensive experience working with datacenters

• Good knowledge of networking - Layer2/3, dynamic routing, MPLS andfirewallmanagement.
  
  Cisco,Palo Alto firewalls, CATO SD-WAN experience preferred.

• Good knowledge of IT security practices and the implementation of tools that provide event logging and alerting.

Desirable Experience

• Good knowledge of Microsoft server technologies (Windows, 2016, and 2012)

• Good knowledge of Active Directory, DHCP, DNS & Group Policy

• Good knowledge of SCCM and patching

• Good knowledge of Nutanix/VMware/HyperV

• Good knowledge of Azure

• Experience with Office 365/Core View

• Experience scripting for example Power Shell

• Experience with Anti-Virus technologies such as Tanium/Crowd Strike

• Knowledge of identity management solutions such asEntraID

• Knowledge of proxy services such as Netskope

• KeyfactorPKI and certificate lifecycle management solutions, including certificate issuance, renewal, revocation, monitoring, and automation.

• Administered and supported Imperva security solutions, including Web Application Firewall (WAF),

The role requires:

• Demonstrate examples of similar successful positions in the past.

• Be highly collaborative with the current team, managementstructureand business leaders.

• Demonstratea very highlevel of customer service and empathy to the customer issues.

• Worked in the insurance or financial services sector previously.

• Demonstrate a ‘Can-Do’ attitude.

• Be an excellent all-round communicator through verbal and written communication,possibly multi-lingual with Spanish being highly desirable.

Core Responsibilities for all Staff

Achieve Results through Relationships with All Parties

• Deliver a personal performance that contributes towards Group and/or Company achieving their objectives.

• Achieve lasting relationships with all…