Senior Manager, Patient Site Engagement

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at

We are searching for the best talent for Senior Manager, Patient Site Engagement to be based remotely within the United States. An internal pre-identified candidate for consideration has been identified. However, all applications will be considered. This is a remote role available in all states within the United States. While specific cites are listed in the Locations section for reference, please note that they are examples only and do not limit your application.

We invite candidates from any location to apply.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at

• Providing operational leadership over a team of PSE Managers and Operations Specialists, overseeing program and trial-level PSE strategies.
• Ensuring a strong connection to study teams, local teams, and vendors, facilitating transparent communication and alignment with key cross-functional stakeholders.
• Shaping and executing TA/DAS/Program/Trial level programmatic patient and site engagement strategies in support of the overall PSE and/or DEICT plan in partnership with regional and country teams.
• Influencing study design and operational strategy at the asset/indication level to incorporate patient and site voices and insights.
• Collaborating with site-facing roles on site-facing activities to tailor fit-for-purpose plans and tactics.
• Overseeing asset-level branding development and communications (e.g., naming, taglines).
• Creating site-facing materials and train site-facing teams throughout the end-to-end process.
• Managing recruitment timelines to meet local submission processes, maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
• Identifying and providing Key Performance Indicators (KPIs) and conduct Return on Investment (ROI) analysis to assess the effectiveness of recruitment and engagement strategies and tactics.
• Coaching and managing PSE Managers and Operations Specialists to ensure the delivery and execution of PSE strategies, while supporting their career development.
• Continuously identifying and incorporating lessons learned, best practices, and opportunities for innovation.
• Leading program-wide global advisory patient councils.
• Mapping out data sources and partner organizations/suppliers to address recruitment challenges.
• Supporting building a data-based CRM tool tracking site engagement metrics.
• Attending congresses to understand the PSE landscape within the indication/TA.
• Mentoring and supporting the onboarding of new team members.
• Fostering employee engagement, inclusion, and adherence to Credo Behaviors.

• A minimum of a Bachelor degree is required; preferred areas of study include Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy).
• A minimum of 8 years experience is required in Pharmaceutical, Healthcare, or related industries, such as Biotechnology, Consultancy, Marketing.
• Strong clinical research operational knowledge and experience across multiple study phases (Phase I-IV); understanding of GCP and processes associated with study/site feasibility, study/project management, monitoring, clinical, and regulatory operations is required.
• Broad-based experience in data analytics/evaluation; ability to leverage, interpret, represent, and drive unbiased data insights into clinical trial operational planning is required.
• Advanced skills to develop deep insights, uncover unmet needs, drive…