HRIS Specialist - Multi-level

Oversees the administration, maintenance and upgrade of the Human Resources (HR) technology systems and Human Resource Information Services (HRIS). Coordinates project management, planning, system design, testing, configuration, implementation, and rollout of moderately complex HR technology projects and process improvements. Serves as a subject matter expert for at least one HR technology system. Responsible for delivering data and analytical insight to support and develop HR best practices for Human Resources Administration (HRA) through complex analysis, testing, reporting, dashboard creation, data visualization and serving as the department’s compliance champion.

Assist with process review engagements to gather data, analyze and develop strategies to support enhanced controls with HRA business processes.

The ideal candidate combines systems thinking, product mindset, and user experience (UI/UX) thinking to design workforce management capabilities that reduce administrative effort and allow frontline employees and managers to focus on running the operation.

This position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a Fed Ex campus location several times per week

• Demonstrated systems-thinking capabilities and the ability to understand how people, processes, data, and technology interact across an end-to-end workflow.
• Experience improving user experiences (UI/UX), workflows, or business processes with a focus on reducing effort, simplifying work, and increasing adoption.
• Experience in Product Management, Workforce Management, Industrial Engineering, Operations, Business Analysis, or Process Improvement.
• Ability to challenge existing processes and recommend simpler, more scalable solutions.
• Strong stakeholder management and communication skills.
• Experience working across Business, Operations, HR, Product, and Technology teams.
• Understanding of what makes a useful dashboard, KPI, or reporting solution, and the ability to translate business needs into meaningful measures of success.
• Curiosity, learning agility, and a desire to improve the employee and manager experience.

• Analyzes HR systems and developing major technical automated solutions; business/statistical analysis, which includes extracting, analyzing, and reporting on business data to support business strategy
• Analyzes data methods, evaluates, develops, tests and implements processes
• Designs and implements improvement to existing processes to ensure cost-saving, time-saving, quality improvement and customer satisfaction
• Leads medium complexity project(s), or support more senior level project manager on high complexity projects, including providing frequent and clear communications regarding the status of initiatives to keep stakeholders and leadership informed of status
• Assist with the design of dashboard creations and data visualization tools to customize views of metrics over large data sets
• Coordinates all basic and moderately complex troubleshooting with end users.
• Works with system vendors to resolve issues and gain a better understand of products to ensure alignment and continued system-wide improvement of the HR technology systems.
• Manages and develops custom queries to meet the requirements of HR management, staff and others; coordinates scheduled and ad hoc reporting.
• Designs and implements improvement to existing processes to ensure cost-saving, time-saving, quality improvement and customer satisfaction.
• Coordinates all basic and moderately complex troubleshooting with end users
• Works with system vendors to…