SecureView Administrator

We are seeking a Secure View Administrator to join our team supporting the DLA Enterprise Infrastructure Application Support Services (EIAS) task order under JETS 2.0 in Columbus, Ohio.

Tek Synap is competing to support DLA Information Operations (J6) on a JETS 2.0 task order that combines two current task orders into one team starting December 1, 2026. The work covers enterprise application administration on NIPRNet and SIPRNet, the monthly cyber compliance cycle for those servers, Service Now ticket support, and 24x7 tiered support for DLA Secure View, the AFRL cross-domain solution that gives DLA users access to multiple classified networks from one workstation.

This position is designated Key Personnel. The candidate selected for the proposal provides a resume and current certifications, signs a Letter of Commitment with Tek Synap, and must be available to start December 1, 2026 if Tek Synap wins.

REQUIRED QUALIFICATIONS

Experience:

• Six years of progressive experience in information processing, including three years specialized across a range of hardware and software solutions and two years hands‑on installing, diagnosing problems and training customers

• Current Secure View Server Admin certification and current Secure View VPN certification, both held at time of proposal submission

• Willing to sign a Letter of Commitment for the proposal and available to start December 1, 2026
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations. Prior experience supporting the same or similar contract, with an in‑depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.

Certifications:

• DoD 8570/8140 IAT Level II or Level III baseline certification (for example, CompTIA Security+ CE)

• Computing environment certification from the current DLA approved Computing Environment Certification List

Clearance:

• Active Secret clearance; position designated IT-I Critical Sensitive

RESPONSIBILITIES

• Manage and administer DLA Secure View, including design, implementation, testing and deployment of the infrastructure stack and endpoints

• Provide Tier 1 through Tier 3 support through Service Now, covering user connectivity, VPN, wireless access point and CAC reader issues at Tier 1, endpoint image and configuration at Tier 2, and infrastructure stack and integration at Tier 3

• Support Secure View endpoints on site and remotely, including users working from home, at CONUS and OCONUS locations

• Take part in a 24x7 after‑hours on‑call rotation that keeps classified remote access available

• Coordinate with DLA program managers, engineers, DLA CERT, the AFRL Secure View Program Office, the NSA CSfC office and information assurance staff

• Work with Security, LAN, WAN and firewall teams on changes and incidents, and monitor Secure View access

• Assist users with VPN, networking and break/fix issues

• Maintain RMF artifacts and IAVM and STIG compliance for Secure View systems, and support CVA, CORA and CCRI inspections

• Keep Secure View architecture diagrams and asset tracking records current

• Open and track vendor tickets to resolution and document all work in Service Now

• Attend periodic meetings at DLA Land and Maritime in Columbus, Ohio

DESIRED QUALIFICATIONS

• Current or recent experience supporting DLA Secure View
• Experience with CSfC remote access solutions on a DoD network
• Service Now incident and change management

WORK ENVIRONMENT

• Location:
  
  Columbus, OH (DLA Land Maritime, 3990
  
  E. Broad St.)
• Type of environment:
  Varies (contractor site, with periodic on‑site meetings at DLA Land and…