AEM Configuration Professional

AEM Configuration Professional will work within AEM CMS to update our unauthenticated pages across multiple product groups.

At Humana, we’re looking for a Configuration Professional to work within our Adobe Experience Manager (AEM) content management system to complete website-update requests across multiple product groups.

You’ll be a key partner supporting multiple product teams and managing website updates within AEM. As an ideal candidate for this role, you’ll thrive in a fast-paced and service-oriented environment. You’ll bring strong attention to detail and expertise working within a content management system. You’ll ensure timely, accurate delivery of web updates while maintaining quality, and adherence to established standards while delivering on service level agreements (SLAs).

• Complete and publish website updates and content changes in AEM based on incoming requests from multiple product groups

• Manage and prioritize a queue of requests, ensuring delivery within SLAs

• Build new pages using AEM components, templates, workflows, and assets from the DAM

• Ensure update accuracy, consistency, and alignment against details of the request

• Perform QA on content updates, including link testing, formatting, metadata, and functionality across devices (desktop, mobile, etc.)

• Maintain and organize content within AEM, including page structure, components, and assets

• Collaborate with requestors to clarify requirements and ensure updates meet business needs

• Collaborate with dev teams to ensure consistency of new components and content fragment models across multiple product groups

• Contribute to documentation, standards, best practices, governance, and info sharing of new findings for work processes and AEM environment

• 3+ years of experience working within a content management system, preferably AEM

• Experience building and publishing content using CMS templates and components

• Ability to manage multiple update requests of varying sizes and levels of urgency

• Knowledge of web content fundamentals such as formatting, metadata, accessibility, and responsiveness

• Ability to prioritize requests against timelines and work with minimal supervision

• Solid communication skills when collaborating with cross-functional teams

• Experience working in AEM within a large, complex corporate environment

• Experience working in healthcare or other regulated industries

• Familiarity with Microsoft tools, such as SharePoint and Azure Dev Ops

• Deliver accurate, timely website updates across multiple product groups

• Promote speed-to-market with website updates that meet or exceed SLAs

• Ensure AEM components and templates are consistent across multiple product groups

• Maintain consistency and standards for components, content fragments, and content-fragment models within AEM to promote speed and ease of updating

• Support continuous improvement through measurement, testing, and iteration

As a configuration professional, you’re making sure that our pages stay up to date with the latest, most accurate content. You’re supporting Humana’s ability to deliver timely, accurate information to our members and providers.

• Bonus eligibility

• Comprehensive benefits package

Humana is committed to improving health outcomes through accessible, personalized care and digital innovation.

Typically requires Bachelor’s degree or equivalent and less than 5 years of technical experience

Work at Home Requirements:
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must…