IT Policy and Planning Coordinator - Journey Level

As the IT Policy & Planning Coordinator on the Strategic Management team within the Information Services Division (ISD), you will help ensure DRS’s IT investments, policies, and portfolio are well governed, documented, and aligned with agency strategic priorities. You will develop and facilitate processes that keep IT policies, standards, and guidelines current, maintain the IT portfolio and keep it aligned with the agency’s enterprise portfolio, and provide the data, dashboards, and reporting that leadership relies on to make informed decisions.

You will also lead IT audit and compliance activities for the division and serve as ISD’s liaison on the Knowledge Management System (KMS) governance team.

• Developing and facilitating processes to monitor, update, and revise ISD IT policies, standards, and guidelines, including coordinating review cycles with policy owners and stakeholders.
• Maintaining the IT portfolio and its monitoring and reporting processes, including tracking and reporting on status, resourcing, and risk;
• Ensuring work planned within ISD is captured in, and reconciled against, the agency’s enterprise portfolio.
• Assisting with ISD business demand governance, including the intake, analysis, and prioritization of system enhancement requests and other IT business demand.
• Assisting with the development and reporting of key performance indicators (KPIs) that measure IT portfolio and service effectiveness,
• Developing and managing dashboards that monitor and communicate the status of the IT strategic plan and ISD technical planning efforts.
• Leading IT audit facilitation and compliance management activities, including coordinating with internal and external auditors and tracking corrective actions to resolution.
• Serving as ISD’s liaison on the KMS governance team and leading the development and upkeep of ISD business processes in the KMS.

After successful completion of the review period and effectively demonstrating the ability to perform work independently, you may be eligible to telework several days in the average week, at the discretion of the Appointing Authority and with a telework agreement in place. The ability to work remotely is dependent on the nature of the tasks and projects assigned and the presence of a remote work environment that is safe and has an appropriate level of reliable connectivity.

You must live in Washington state within a reasonable commuting distance to the DRS building in Tumwater, WA, and must be willing to adjust your telework schedule to attend mandatory meetings, trainings, etc., at the DRS facility.

• Progressive professional experience in policy, planning, portfolio management, and project coordination within an information technology environment, or a related IT functional area. This is typically gained through six (6) years of full-time experience; a bachelor’s degree or an associate's degree in information systems (or management information systems), cybersecurity management and policy, public administration or public policy, business administration, project management, business/data analytics, or a related IT functional area can substitute for up to three (3) years of the six (6) years of required experience.
  
  (i.e. 3 years for a qualifying bachelor’s degree or 2 years for qualifying associate’s).
• Working knowledge of IT portfolio, policy, and governance concepts.

• Experience developing, reviewing, or maintaining IT policies, standards, and guidelines, including coordinating review cycles with stakeholders.
• Experience maintaining an IT or project portfolio and producing status, resourcing, and risk…