Telecommunications Systems Administrator

Join Our client, a forward-thinking telecommunications company based in Durban, Kwa Zulu-Natal , as a Telecommunications Systems Administrator . This fully remote position offers the opportunity to manage and maintain critical communication systems that underpin our client's operations. You will be responsible for ensuring the smooth functioning, security, and scalability of their VoIP, PBX, and other communication platforms. This role is perfect for a tech-savvy individual with a passion for telecommunications and a desire to work flexibly.

You will be a key player in maintaining seamless communication channels for our diverse client base across South Africa. The ideal candidate is self-motivated and excels in a remote work setting.

• Administer, configure, and maintain Voice over IP (VoIP) systems, PBX platforms, and related communication hardware/software.
• Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability and quality of service.
• Manage user accounts, extensions, call routing, and voicemail configurations.
• Implement and maintain security protocols for communication systems to prevent unauthorized access and data breaches.
• Perform regular backups and disaster recovery planning for all telecommunications infrastructure.
• Stay updated with the latest trends and technologies in telecommunications and recommend system upgrades or improvements.
• Provide technical support and guidance to end-users regarding communication systems.
• Document system configurations, procedures, and troubleshooting steps.

• Proven experience as a Telecommunications Systems Administrator or similar role.
• In-depth knowledge of VoIP technologies, SIP protocol, and PBX systems (e.g., Asterisk, Free SWITCH, Cisco Call Manager).
• Experience with cloud-based communication platforms is a strong advantage.
• Familiarity with network protocols (TCP/IP, DNS, DHCP) and network security principles.
• Ability to troubleshoot complex telecommunications issues effectively.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, suitable for remote collaboration.
• Relevant certifications (e.g., CompTIA Network+, CCNA Voice) are a plus.
• Bachelor's degree in Information Technology, Telecommunications, or a related field, or equivalent experience.

This remote role offers a competitive salary, flexible working hours, and the opportunity to work from anywhere within South Africa. Our client provides a supportive remote work environment, access to online training resources, and regular virtual team-building activities. You will have the chance to work with a progressive company and contribute to cutting-edge telecommunications solutions, all while enjoying the flexibility of a remote-first setup.