Telecoms Network Operations Specialist

Our client, a key player in the telecommunications sector in Vereeniging , Gauteng, is seeking a proactive and skilled Telecoms Network Operations Specialist to join their dedicated team. This role is instrumental in ensuring the continuous and optimal performance of our client's network infrastructure, encompassing monitoring, maintenance, and incident response. You will play a vital part in maintaining the high standards of service delivery that our customers rely on.

This position involves a hybrid work arrangement, allowing for a balance between collaborative office-based activities and remote work flexibility. If you have a strong understanding of network operations and a commitment to service excellence, this is an excellent opportunity to advance your career within the vibrant Gauteng telecommunications landscape.

• Monitor network performance and availability using advanced monitoring tools, identifying and addressing potential issues before they impact service.
• Respond to network alarms and incidents, performing initial diagnosis and implementing immediate corrective actions.
• Manage and maintain network devices, including routers, switches, firewalls, and transmission equipment.
• Execute scheduled maintenance tasks, software updates, and configuration changes according to established procedures.
• Collaborate with field technicians and other technical teams to resolve network problems efficiently.
• Maintain accurate and up-to-date network documentation, including incident logs and operational procedures.
• Participate in the planning and implementation of network upgrades and new service rollouts.
• Contribute to the continuous improvement of network operations processes and tools.
• Provide support for network-related customer inquiries and escalations.
• Ensure adherence to security policies and best practices in all network operations activities.

• National Diploma or Bachelor's degree in Information Technology, Computer Science, Telecommunications, or a related field.
• Minimum of 4 years of experience in network operations or a similar technical support role within the telecommunications industry.
• Proficiency in using network monitoring and management systems (e.g., Zabbix, Solar Winds, PRTG).
• Solid understanding of TCP/IP networking, routing protocols, and switching technologies.
• Experience with troubleshooting common network issues and performing root cause analysis.
• Familiarity with different types of telecommunications equipment and services.
• Good communication and interpersonal skills, enabling effective collaboration with team members and other departments.
• Ability to work effectively in a hybrid environment, managing time between office and remote duties.
• Strong organizational skills and the ability to prioritize tasks in a fast-paced setting.
• Experience with scripting for basic automation tasks is a plus.

Our client offers a competitive salary and benefits package designed to attract and retain top talent. This includes comprehensive medical aid and retirement fund contributions. The hybrid work model provides a flexible work-life balance, combining office collaboration with remote convenience. Opportunities for professional development, including training courses and certifications, are readily available. Employees will have access to modern tools and technologies.

Joining our client means becoming part of a stable and reputable organization committed to innovation and employee growth within the Vereeniging area.