Infrastructure & Storage Administrator

This position is remote, with occasional travel required.

• City This position is remote, with occasional travel required.
• State/Province QC
• Country CA

Welcome to the world of R2i!

The Canadian IT company, certified as a Remarkable Employer, with employee well-being at the heart of our growth. We are renowned for our expertise in cloud computing, IT infrastructure, 24/7 managed services and data center solutions.

Sound familiar? Take a look at our Careers page and find out what our employees Tamara, Luc, Chrystian, Roger and Émilie have to say about our organization.

For more than 10 years, three Canadian data centers have been established, providing a home for Edwin, our 100% Canadian cloud platform. Robust, secure and ISO-certified, Edwin is our customers’ Guardian of the Cloud. While we are very proud of what we have built, we continue to take on new challenges with the aim of getting closer to our vision of simplifying information technology through a human approach.

That’s where you come in!

IT that’s got heart and soul starts with tech-savvy people like you! A master in your field with strong learning skills, versatility and a collaborative mindset. Someone who enjoys contributing to a variety of projects and growing within a constantly evolving environment.

R2i’s head office is located in Montreal, and we also have an office in Markham. Remote work is the preferred arrangement and remains the standard for this position. However, occasional on-site visits may be required depending on client needs.

Does a career with a company that encourages work-life balance, promotes continuous learning and knows how to have fun appeal to you? Keep reading, and you’ll see that the Infrastructure & Storage Administrator position could be just the job for you!

R2i is currently looking for an Infrastructure & Storage Administrator to join its technical team. The successful candidate will participate in the analysis and implementation of various technology projects, manage Edwin (R2i’s cloud platform), oversee installations at client sites across Quebec and Ontario, and carry out client installations and infrastructure migrations. The role also involves providing Level 2 technical support on a rotating 24/7 basis, ensuring security, and monitoring the technologies and infrastructure components under their responsibility.

Working closely with other members of the technical team, the successful candidate will also act as a consultant to clients and participate in presales activities.

• Install and configure equipment within Edwin (R2i’s cloud platform) and at client sites.
• Administer and maintain servers, storage systems, telecommunications and security infrastructure.
• Monitor and analyze infrastructure performance and produce periodic reports.
• Perform infrastructure migrations and operating system and software updates.
• Install and organize cabling in a meticulous and structured manner.
• Apply data center best practices.
• Work with various technologies, including IBM Power, PowerVM, VIOS, IBM Storage, Brocade, Lenovo and Dell.
• Provide Level 2 technical support on a rotating 24/7 basis.
• Maintain the Configuration Management Database (CMDB) and Configuration Items (CIs) in accordance with ITIL practices.
• Perform administrative tasks related to CMDB and CI management.
• Prepare documentation, proposals, reports, analyses, technical specifications, estimates and other documents related to the position, obtaining approval when required.
• Share expertise across the organization as part of strategic projects.
• Perform any other related duties required by the Employer.

• Minimum of five (5) years of professional experience, including at least three (3) years in similar roles within…