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Job Description & How to Apply Below
- Work Term:
Permanent - Work Language:
English - Hours:
31 hours per week - Education:
College/CEGEP - Experience:
2 years to less than 3 years - Computer science
- Computer technology/computer systems technology Work setting
- Startup company
- Private company, corporation or industry
- Private sector Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents Computer and technology knowledge
- Linux
- Internet
- Servers
- File management software
- Word processing software
- Presentation software
- Mail server software
- Communication software
- Programming software
- HTML editing software
- Website creation and management software
- Web service design
- Business diagram software
- Database software
- Software development
- Java Script
- MS Office
- API
- React.js Area of specialization
- E-commerce Transportation/travel information
- Own transportation
- Own vehicle
- Willing to travel
- Valid driver's licence Work conditions and physical capabilities
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting Own tools/equipment
- Computer
- Internet access
- Cellular phone Personal suitability
- Client focus
- Efficient interpersonal skills
- Ability to multitask
- Time management
- Honesty Screening questions
- Are you available for shift or on-call work?
- Do you have experience working in this field?
- Do you have the equipment you need to work from home (like internet and a workspace)?
- Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options
- Flexible hours
- On call
- Weekend
- Overtime required Workplace information
- Hybrid Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
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