Remote IT Infrastructure Support Specialist

Our client, a leading technology solutions provider, is seeking a highly experienced and self-driven Remote IT Infrastructure Support Specialist to join their global operations. This role is fully remote, allowing you to contribute your expertise from anywhere, with a focus on supporting our client's extensive IT infrastructure. You will be responsible for the maintenance, monitoring, and troubleshooting of servers, networks, cloud services, and cybersecurity measures.

The ideal candidate will possess a deep understanding of various IT systems, excellent problem-solving skills, and a proactive approach to ensuring system stability and security. This is an exceptional opportunity to work with cutting-edge technologies in a flexible,
** Yes
* * remote setting, impacting critical business operations for our client without being tied to
** Mahikeng, North West**.

• Monitor and manage server infrastructure (physical and virtual), ensuring high availability and optimal performance.
• Administer and maintain network devices, including routers, switches, firewalls, and VPNs.
• Provide support for cloud-based services (e.g., AWS, Azure) and ensure their efficient operation.
• Implement and manage cybersecurity measures to protect against threats and vulnerabilities.
• Respond to and resolve IT incidents and service requests in a timely manner.
• Develop and maintain documentation for IT systems, procedures, and configurations.
• Perform regular system backups and disaster recovery planning.
• Collaborate with internal teams and external vendors on IT projects and upgrades.
• Stay current with emerging IT technologies and industry best practices.

• Minimum of 5 years of experience in IT infrastructure support and administration.
• Strong knowledge of server operating systems (Windows Server, Linux).
• Expertise in networking concepts, protocols, and hardware (TCP/IP, DNS, DHCP, VLANs).
• Experience with cloud platforms (AWS, Azure, GCP) and associated services.
• Proficiency in cybersecurity principles and tools (antivirus, intrusion detection/prevention).
• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills, essential for a remote role.
• Ability to work independently and manage multiple priorities effectively.
• Relevant IT certifications (e.g., CompTIA Network+, Security+, MCSE) are highly advantageous.

• Fully remote working arrangement with global flexibility.
• Competitive annual salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Opportunities for continuous professional development and certifications.
• Access to advanced IT tools and training resources.
• Collaborative and innovative work culture.
• Generous paid time off and holidays.
• Allowance for home office setup and internet connectivity.