SailPoint Support Engineer; REMOTE

Applications for this position will be accepted through 11/9/26

Koniag IT Systems, LLC, a Koniag Government Services company is seeking a SailPoint Support Engineer with a Secret Security clearance to support KITS and our government customer. The position is remote.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking an experienced ICAM SailPoint Support Engineer to join a team supporting Identity, Credential, and Access Management (ICAM) solutions for our government customers. The ideal candidate is a technically skilled professional with a strong background in identity and access management technologies, particularly within the SailPoint platform, and is passionate about delivering secure and reliable solutions in a federal environment.

The ICAM SailPoint Support Engineer will provide technical support, configuration, administration, and maintenance of SailPoint-based Identity, Credential, and Access Management solutions in a federal government environment. The engineer will work closely with security teams, system administrators, and government stakeholders to ensure the integrity, availability, and security of identity governance and access management systems.

• Provide day-to-day administration, configuration, and support of the SailPoint platform, including identity lifecycle management, role management, access certifications, and provisioning workflows.
• Troubleshoot and resolve ICAM-related incidents, service requests, and problems in a timely manner, adhering to established SLAs.
• Configure and maintain SailPoint Identity Security Cloud (ISC) or Identity IQ (IIQ) features including access certifications, role-based access control (RBAC), separation of duties (SoD) policies, and automated provisioning/deprovisioning.
• Integrate SailPoint with enterprise applications, directories, and third-party services using REST APIs, SCIM, and connector frameworks.
• Support the onboarding and offboarding of users, roles, and applications within the SailPoint environment.
• Monitor system health, review logs, and proactively identify and address potential issues within the ICAM ecosystem.
• Collaborate with security and compliance teams to ensure IAM configurations meet federal security standards and frameworks, including NIST guidelines and Zero Trust principles.
• Assist in the development and maintenance of technical documentation, standard operating procedures (SOPs), and runbooks related to ICAM and SailPoint operations.
• Participate in change management processes, including planning, testing, and implementing changes to the SailPoint environment.
• Support audits and compliance reviews by generating access reports, certification campaigns, and configuration documentation.
• Work with cross-functional teams to evaluate and implement new SailPoint features and capabilities that align with mission requirements.
• Provide Tier 2/Tier 3 support for escalated identity governance and access management issues.

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field from an accredited college or university; equivalent work experience may be considered in lieu of a degree.
• 3+ years of hands-on experience administering and supporting SailPoint Identity IQ (IIQ) or SailPoint Identity Security Cloud (ISC), or a comparable Identity Governance and Administration (IGA) platform.
• Active Secret Clearance required.
• Relevant SailPoint certification(s) required (e.g.,…