Migrations and Scheduling Analyst Associate

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).

Information and Technology Services (ITS) is seeking a Migrations and Scheduling Analyst Associate to join the Enterprise Application Services department.

Under guidance, you will migrate People Soft application code and related objects through non-production and production environments. You will perform or coordinate post-migration activities, including People Soft table creates and alters, index and view creation, Data Migration Workbench activities, data-related migration tasks, and COBOL compilation.

You will also use Run My Jobs  enterprise workload automation software to maintain and support batch-job schedules for projects and production operations. In addition, you will provide operational support for enterprise cloud applications administered by the team.

This work helps protect the integrity and reliability of administrative systems that support the University. You will report to the Manager of Migrations and Scheduling Operations.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

This position participates in two support rotations:

• Monthly on-call rotation:
  Analysts rotate month-long on-call assignments. During an assigned month, the analyst provides on-call support for Run My Jobs  batch schedules and may be paged for other urgent production-support work. On-call work may occur outside regular business hours, including early mornings, evenings, and weekends.
• Four-week release rotation:
  Analysts rotate weekly responsibility for scheduled People Soft code migrations during the maintenance window from 5-6 a.m. Eastern Time. Release work typically occurs on Tuesdays and Wednesdays but may occur on any weekday when necessary to implement a critical fix. The assigned analyst covers one week in each four-week rotation.

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community.

For more information about ITS, visit: https://its.umich.edu/about

• Manage the controlled movement of People Soft application code and related objects through non-production and production environments.
• Perform or coordinate post-migration activities, including creating or altering People Soft tables, indexes, and views; completing Data Migration Workbench and other data-migration activities; and compiling COBOL programs.
• Verify migration results, document migration status, and troubleshoot or escape migration problems.
• Use Run My Jobs  to create, maintain, and monitor enterprise batch-processing schedules.
• Add job sets and job names to Run My Jobs  workloads and process authorized requests to modify standard schedules or processing conditions.
• Evaluate and resolve incidents and service requests, provide workarounds when needed, and escalation issues when appropriate.
• Participate in month-long on-call assignments, responding to Run My Jobs  incidents and other urgent production-support needs during the assigned on-call period.
• Participate in a four-week release rotation, taking weekly responsibility for scheduled People Soft code migrations during the 5?6 a.m. Eastern Time maintenance window.
• Support application releases, updates, fixes, and production changes.
• Provide operational support for enterprise cloud applications administered by the team, including responding to service requests, troubleshooting issues, maintaining documentation, and escalating incidents when appropriate.
• Participate in internal system testing by executing test scripts, documenting results, and reporting identified issues.
• Maintain…