Technical Program Manager, Enterprise AI

Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together. We are looking for a Staff Technical Program Manager, Enterprise AI to lead enterprise-wide AI programs and establish operational frameworks that scale artificial intelligence across the organization.

As the Staff Technical Program Manager on our Enterprise AI Center of Excellence team, you will work closely with Principal Product Managers, Architects, Enablement Managers, and cross-functional leaders in Security, Legal, Finance, and Product & Technology to turn enterprise AI strategy into delivered results. Your strengths in end-to-end technical program execution, governance process design, and cross-functional orchestration will drive your success.

You will report to Senior Director, Technology Transformation & Enterprise AI and will be based in our Austin, Texas office, with flexibility for remote candidates anywhere in the U.S.

• Lead complex, enterprise-wide AI programs end-to-end, executing major rollouts from initial strategic plan to full operational adoption to drive company-wide efficiency.
• Manage multi-team dependencies, risk frameworks, and program timelines across Enterprise IT, Security, Legal, and Business Units to ensure seamless delivery of AI capabilities.
• Establish and drive the operational program cadence, leading partner alignment sessions and compiling executive-level monthly progress reporting.
• Own and optimize the enterprise AI intake and request routing pipeline, accurately capturing business value, technical requirements, and success metrics for new tools and connectors.
• Track requests throughout the complete software lifecycle—from initial intake and prioritization through incubation, scaling, and production adoption.
• Facilitate the enterprise AI governance and review process in coordination with Security, GRC, and Legal to ensure consistent evaluation and compliance standards across all initiatives.
• Manage the core enterprise backlog for AI use cases and connectors in alignment with product priorities, maintaining transparent communication with stakeholders.
• Design and implement scalable, repeatable operational processes including intake forms, service level agreements, routing workflows, and program documentation.

• 8+ years of experience in technical program management successfully delivering large-scale cross-functional programs within an enterprise environment.
• Proven background in designing, establishing, and scaling intake, governance, or service management operational frameworks.
• Demonstrated track record of effective cross-functional leadership and collaboration with engineering, security, legal, compliance, and business unit stakeholders.
• Practical technical understanding and fluency with modern AI tools, architectures, and workflow tools (such as Jira and Jira Service Management) to effectively triage technical requests.
• Excellent organizational skills, proactive follow-through, and strong written communication capabilities necessary to simplify complex topics for varied audiences.
• Comfort navigating ambiguity and building structured operational frameworks where none currently exist.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.

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