Remote IT Help Desk Agent - Entry-Level Support
Virginia Beach, Virginia, 23453, USA
Listed on 2026-10-25
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Talentoma is seeking a Service Desk Agent to handle password resets, software errors, connectivity questions, and remote access requests. This fully remote role is based in Virginia, USA, with a 40-hour work week and variable shifts.
You will respond to user incidents, provide step-by-step guidance, and coordinate with IT teams to restore productivity. You will use Jira Service Management and Team Viewer to observe issues, log thorough notes, and escalate when needed, ensuring a high-quality
We would love to welcome a new Remote IT Help Desk Agent - Entry-Level Support to our group in VA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in VA, United States.
This opportunity is part of our work in IT & Technology, Other.
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