Technical Support Specialist — Remote, First‑Call Resolution
Tallahassee, Franklin County, Florida, 32318, USA
Listed on 2026-10-25
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Aetna in Tallahassee, FL is seeking a Technical Support Representative to handle technical inquiries from CVS store personnel, pharmacy and Minute health staff. Remote work is available; you must have a quiet workspace and a secure internet connection to ensure timely support.
The position emphasizes first-call resolution and customer satisfaction. A Bachelor's degree is required, along with at least six months in technical or call-center roles; you will use knowledge articles and case-tracking
For the Technical Support Specialist — Remote, First‑Call Resolution position at Aetna, we are reviewing applications now.
The advertised compensation is 41.600 - 62.400.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Technical Support Specialist — Remote, First‑Call Resolution role in the description above.
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