Technical Support Specialist - VoIP & HD Video; Remote
Omaha, Douglas County, Nebraska, 68101, USA
Listed on 2026-10-25
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
MCI is seeking a remote Technical Support Specialist to troubleshoot VoIP phones, data gateways, and HD video service issues across the United States. The role emphasizes strong customer service, problem-solving, and the use of Remedy CRM to document interactions.
Ideal candidates are 18+, have a HS diploma, know VoIP basics, and can multitask across tools while maintaining regular attendance in a fast-paced environment.
We would love to welcome a new Technical Support Specialist
- VoIP & HD Video (Remote) to our group in NE, United States.
Learn more about the Technical Support Specialist
- VoIP & HD Video (Remote) role in the description above.
We appreciate your interest in this position.
Join MCI and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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