Remote Tier 1 IT Service Desk Pro
Sterling, Kenai Peninsula Borough, Alaska, 22170, USA
Listed on 2026-10-25
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support
iQuasar LLC is seeking a Tier 1 Service Desk Specialist for a contract position that supports the Enterprise Service Desk. The role handles calls, emails, and chats, ensuring incidents are categorized and tracked in ITSM systems to restore services quickly.
The candidate will resolve basic issues, assist with remote desktop tools such as Beyond Trust, and communicate with users professionally while meeting SLAs. Experience with Microsoft 365 and Active Directory is preferred.
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This posting is for the Remote Tier 1 IT Service Desk Pro role at IQUASAR LLC, based in Sterling, VA, United States.
We are looking to fill the Remote Tier 1 IT Service Desk Pro position at IQUASAR LLC in Sterling, VA, United States.
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