Epic Sr Cadence Analyst - Remote
Parma, Cuyahoga County, Ohio, USA
Listed on 2026-10-25
-
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst
Title:
Epic Sr Cadence Analyst
Location :
Remote:
Excluding, NY. CA., CO
Target Start Date : 11/30
Type: (C, CTH,
D) Direct
Pay Rate / Salary (Ranges OK) : $110,000 -$120,000 - W/ 10% bonus
To note: 25% travel
a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #;}tr th { background-color: #;} Sr Epic Cadence Optimization Analyst About the Organization Our client is a nationally recognized healthcare services organization that partners with hospitals, health systems, and physician groups to improve operational performance, financial outcomes, and patient experiences. With a strong focus on innovation, continuous improvement, and technology-enabled solutions, the organization supports healthcare providers across the country in optimizing critical business and clinical operations.
The organization fosters a collaborative and client-focused culture where employees are empowered to solve complex challenges, deliver measurable results, and drive meaningful improvements for healthcare organizations. Professionals joining the team will have the opportunity to work directly with healthcare leaders, contribute to strategic initiatives, and support transformative technology programs that impact patient care and operational excellence. Position Summary We are seeking an experienced Epic Cadence Optimization Analyst to serve as a trusted advisor and technical resource for healthcare organizations seeking to maximize the value of their Epic scheduling platform.
This position focuses on Epic Cadence build, workflow optimization, system enhancements, issue resolution, and ongoing support of scheduling and patient access operations. The ideal candidate will have extensive hands-on experience with Epic Cadence and related Patient Access applications, a passion for process improvement, and the ability to work directly with client stakeholders to deliver high-quality solutions that improve scheduling efficiency, provider access, operational performance, and the end-user experience.
Essential Responsibilities Epic Cadence Support & Optimization
- Analyze, design, configure, test, and support Epic Cadence application build and enhancements.
- Evaluate existing scheduling workflows and identify opportunities to improve provider access, appointment utilization, template management, and patient scheduling processes.
- Serve as the lead analyst for Cadence-related issues, optimization initiatives, and enhancement requests.
- Develop recommendations that align Epic functionality with patient access and scheduling best practices.
- Partner with operational and technical stakeholders to implement workflow improvements and system enhancements.
- Optimize provider templates, visit types, scheduling rules, decision trees, and access strategies to improve patient throughput and appointment availability.
- Perform Epic build and configuration activities following established change control processes.
- Create and maintain workflow documentation, build specifications, and decision documents.
- Participate in integrated testing, user acceptance testing (UAT), upgrades, and implementation activities.
- Troubleshoot application issues and coordinate resolutions with internal teams and Epic resources.
- Manage support tickets and prioritize issue resolution to meet client expectations.
- Act as a subject matter expert for Epic Cadence and scheduling workflows.
- Facilitate requirements gathering sessions and stakeholder meetings.
- Communicate project status, recommendations, and system impacts to client leadership and operational teams.
- Educate end users and leadership on Epic best practices and system functionality.
- Support implementation, optimization, and continuous improvement initiatives.
- Collaborate with scheduling leadership to improve patient access, reduce scheduling bottlenecks, and increase provider capacity utilization.
- Active Epic Cadence Administration Certification (verification required).
- Minimum 4 years of recent Epic Cadence experience.
- Hands-on Epic build, support, optimization, and enhancement experience.
- Strong understanding of patient scheduling and access workflows, including:
- Provider template management
- Appointment scheduling
- Visit types
- Decision trees
- Resource scheduling
- Access and capacity management
- Experience gathering business requirements and translating operational needs into Epic solutions.
- Strong analytical, problem-solving, and troubleshooting…
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