Senior Business Data Analyst; Learning Systems

Salary: £47,000 - £51,600 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Product Manager (Learning Systems)

Department: IT

This role operates primarily on a remote working arrangement that will require little to no travel into our Coventry head office or various campuses. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

The Senior Business Data Analyst joins Arden University's Technology Department at an exciting time of growth and innovation. Technology is at the heart of our strategy, enabling us to deliver an outstanding experience for students and colleagues while supporting our ambitious global expansion.

Our Technology team of around 100 specialists spans Software Development, Business Systems, Infrastructure, Cyber Security, Data and IT Operations. Together, we deliver the solutions and services that keep the University running while driving continuous digital improvement.

We're also embarking on a significant AI transformation, embedding AI across the University to enhance the way we work, improve decision-making and deliver even better experiences for our students and staff. As part of our team, you'll have the opportunity to contribute to enterprise-wide initiatives, shape the future of our IT platforms, and play a key role in our evolving digital landscape.

We're committed to developing our people and are proud of our strong culture of learning, collaboration and internal career progression.

As Senior Business Data Analyst (Learning Systems), you will play a key role in shaping how Arden University manages, maintains and uses data across its Learning Systems landscape. Sitting within the IT Department’s Learning Systems team, you will lead data management, analysis and reporting activities across platforms including Moodle and its plugins, Accipio, Zoom and PMA, ensuring data is accurate, reliable, accessible and fit for purpose.

You will lead the identification and delivery of data and process improvements, working closely with stakeholders to understand business needs, translate requirements into practical technical solutions and ensure data capabilities support both current operations and future projects. From improving data quality and readiness to strengthening system integrations, developing dashboards and enhancing reporting, you will help ensure decision-makers have access to meaningful, timely and trusted information.

This is a senior, hands-on role requiring you to take ownership of complex data challenges, provide expert advice and recommendations, and lead multiple activities and projects with minimal guidance. You will work closely with senior stakeholders, business analysts and technical teams to identify gaps in existing processes, develop effective solutions and oversee the successful implementation of improvements. You will also promote adherence to data standards, reporting requirements and relevant policies, ensuring data risks are identified and managed appropriately.

Alongside your technical and analytical expertise, you will help set the standard for business analysis across the team.…