Hybrid Service Desk Analyst - 1st Line IT Support
Leeds, West Yorkshire, ME17, England, UK
Listed on 2026-10-25
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Cognizant is seeking a Service Desk Analyst to join our Infrastructure Services practice in Leeds. You will provide first line support for the firm and its clients, handling calls, emails, live chat, and a self-service portal.
You will work in a rotating 24x7 shift and be based partly in the office (3 days) with some remote work. The role requires strong knowledge of Windows, Office 365, and ITIL practices, with experience in a professional services environment.
We are currently recruiting a Hybrid Service Desk Analyst - 1st Line IT Support for our team in Leeds, England, United Kingdom.
The following opportunity is for a Hybrid Service Desk Analyst - 1st Line IT Support with Cognizant.
Our group is growing, and we are hiring a Hybrid Service Desk Analyst - 1st Line IT Support in Leeds, England, United Kingdom.
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