Customer Architect
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-10-26
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IT/Tech
IT Consultant, CRM Systems & Management, Systems Engineer, Technical Support
Sheffield City Council is building its Customer Experience Capability to improve how residents access information and how colleagues are supported. The Knowledge and Information Analyst will own the approach to customer knowledge, ensuring accurate, accessible information across online services and frontline support.
You will establish trusted sources, improve content quality and work with service teams to close gaps, with a focus on clear language, content ownership and practical guidance for
Our organisation is growing, and we are hiring a Customer Knowledge Architect (Hybrid Role) in Sheffield, England, United Kingdom.
We are looking to fill the Customer Knowledge Architect (Hybrid Role) position at Beighton in Sheffield, England, United Kingdom.
The Customer Knowledge Architect (Hybrid Role) role at Beighton is now open for applications in Sheffield, England, United Kingdom.
Join us at Beighton as our next Customer Knowledge Architect (Hybrid Role) in Sheffield, England, United Kingdom.
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