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Remote Service Desk Analyst: Path to Software Support

Remote / Online - Candidates ideally in
Doncaster, South Yorkshire, DN1, England, UK
Listing for: Identify Solutions
Remote/Work from Home position
Listed on 2026-10-25
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 22000 - 28000 GBP Yearly GBP 22000.00 28000.00 YEAR
Job Description & How to Apply Below

Identify Solutions in the United Kingdom is expanding its Service Desk team and seeks a Service Desk Analyst who will be the first point of contact for customers via phone, email and ticketing systems. You will deliver a friendly, professional support experience and help customers resolve queries, investigate issues and maximise value from the platform.

Ideal candidates have strong customer service skills, enjoy helping people and want to build a career in technology and software support.

We are currently recruiting a Remote Service Desk Analyst:
Path to Software Support for our team in Doncaster, England, United Kingdom.

Join us at Identify Solutions as our next Remote Service Desk Analyst:
Path to Software Support in Doncaster, England, United Kingdom.

This is a great role to take on the Remote Service Desk Analyst:
Path to Software Support role at Identify Solutions.

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