IT End User Support
Qatar
Listed on 2026-10-26
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, Desktop Support
Position Summary
Empowering enterprise digital workflows across high-performance corporate environments, Al Adyat Consultant is currently expanding its technical operations and seeking a skilled IT End User Support professional in Qatar. In this essential client-facing technical role, you will be responsible for delivering prompt desktop troubleshooting, hardware maintenance, software configuration, and tier-1/tier-2 end-user assistance. Bringing over four years of dedicated IT support experience, strong Windows diagnostic capabilities, and professional English communication, you will ensure seamless daily technology operations for corporate users.
This exciting career opportunity offers competitive monthly compensation of QAR 10,000 to 12,000, excellent professional visibility, and strong career growth prospects within a premier regional consulting enterprise.
Job Description
As an IT End User Support specialist supporting Al Adyat Consultant in Qatar, you will take full operational ownership of user-facing technology infrastructure, desktop computing environments, and helpdesk support ticketing. Your day-to-day responsibilities include diagnosing and resolving complex Windows operating system issues, installing and configuring enterprise productivity software, managing user access credentials, provisioning end-user hardware, and maintaining robust IT asset inventories.
You will collaborate closely with cross-functional IT infrastructure and systems administration teams to ensure rapid incident resolution and minimal downtime. Furthermore, you will manage application requirements by submitting your updated resume via direct email to bailasa
- Provide comprehensive tier-1 and tier-2 technical support for corporate end-users across physical and remote office environments.
- Troubleshoot, diagnose, and resolve Windows operating system anomalies, application errors, and hardware malfunctions.
- Configure, deploy, and maintain desktop computers, laptops, peripherals, IP phones, and mobile devices.
- Manage user account provisioning, Active Directory permissions, password resets, and access control lists.
- Administer enterprise email clients, VPN connectivity, office productivity suites, and collaboration tools.
- Monitor helpdesk ticketing systems, ensuring timely incident logging, escalation, and resolution within established SLAs.
- Maintain accurate IT asset inventories, hardware warranties, software licensing records, and equipment deployment logs.
- Partner with network and systems administration teams to resolve complex recurring technical bottlenecks.
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline.
- Minimum of 4+ years of progressive professional experience in IT support, desktop administration, or helpdesk operations.
- Strong, demonstrable hands-on troubleshooting proficiency in Microsoft Windows desktop and server operating systems.
- Comprehensive working knowledge of Active Directory, Office 365 administration, and enterprise email clients.
- Solid practical experience configuring and troubleshooting TCP/IP networking, DNS, DHCP, and Wi-Fi connectivity.
- Exceptional analytical, troubleshooting, customer service, and interpersonal communication skills.
- Fluency in professional written and verbal English communication.
- Mandatory legal work eligibility and physical availability for full-time on-site professional operations in Qatar.
- Professional IT certifications such as CompTIA A+, Microsoft Certified:
Modern Desktop Administrator Associate, or ITIL Foundation. - Prior professional working experience in top-tier consulting firms, multinational corporations, or enterprise IT environments.
- Hands-on familiarity with endpoint management software, mobile device management (MDM), and automated software deployment tools.
- Experience utilizing enterprise IT service management (ITSM) ticketing platforms such as Service Now, Jira Service Management, or Zendesk.
- Exposure to basic cybersecurity awareness training, endpoint protection platforms, and data backup procedures.
- Recruiter:
Al Adyat Consultant Recruitment Division - Contact Name:
Bailasan Saab - Email: bailasa
- Phone:
- Company Website:
- Salary/Rate: QAR 10, / Monthly Enterprise Support Package
- Deadline:
Open until filled (Urgent Qatar IT Support Opening) - Notice Period:
Immediate to 30 Days Preferred - Contract Duration:
Permanent / Full-Time On-Site…
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