Functional Analyst

Student Accounts Regular Full-Time Full-Time Staff Bellevue, NE, US

The Student Accounts Functional Analyst is responsible for configuring, maintaining, and monitoring tables within People Soft Campus Solution for the department to ensure system functionality for use so business objectives can be met. The analyst researches, troubleshoots systems errors and works with Technology Support for resolution. The Analyst tests and completes system upgrades, builds basic custom reports, runs reports, and archives data based on retention policies.

The Analyst develops and maintains metrics to ensure objectives are met. Delays or errors in performing functions would have a significant impact to business operations and customers. The Analyst collaborates with other departments to troubleshoot their modules to ensure all modules are integrated correctly. Additionally, the Functional Analyst is the key contact when issues/problems occur with Touch Net, our Payment Gateway provider, troubleshooting issues and work with Workstation Support with installing software on desktops that process payments and makes updates to hardware (credit card readers).

• Monitors pre/post-implementation problems and revisions.
• Configures (Sets up) new tables and maintains and monitor various tables and data within the Student Financials module of People Soft to ensure system in performing correctly. Functions include, but not limited to:
  • Sets up billing and due date calendars
  • Sets up adjustment calendars to ensure refunds are paid correctly
  • Sets up term, course, and transaction fees
  • Runs tuition calculation controls
  • Set up term defaults;
  • Item type setup; general ledger interface
  • Assigns applicable system security based on rules and role
  • Creates Payment Plans in People Soft
  • Process 1098-T’s within the Peoplesoft system and third party provider ECSI.
  • Sets up Communications(3C)/maintains/updates as change occurs
  • Crates/Maintains Service Indicators and Student Groups.
  • Works with IT Business Analyst for updated equations as tuition increases
  • Touch Net Support
  • Maintains Touch Net Users including add and removing users.
  • Process End of Year activities
  • Sets up system for new initiatives
  • Create IQ Codes
  • Maintain IQ Code/Service Indicator automation
  • Runs daily departmental metric reports
• Identifies, researches, and troubleshoots systems errors and problems and coordinates with Technology Support for resolution.
• Collaborates with other departments to troubleshoot their modules to ensure all modules are integrated correctly.
• Performs upgrade functions and testing to ensure system readiness for production.
• Using the TEST Environment - all new processes are set up in TEST first to ensure working properly and then moved into production.
• Develops basic custom reports and run reports for management use.
• Keeps apprised of area of expertise and networks with the Higher Education User Group (HEUG) to identify new system opportunities.
• Functional lead for projects that impact the Student Financial Module
  • Payment Gateway/Touch Net
  • People Soft maintenance/People Tools/System upgrades
• Identifies daily jobs that run within system that fail and troubleshoot, collaborate with Technical Support.
• Job requires nights/weekend work from home when new upgrades for People Soft/Touch Net etc. are installed for testing before/after it is moved into Production
• Update information required within Touch Net.
• Works internal tickets within a timely manner (48 hrs from receipt).
• Process daily reports

• Performs other duties as assigned.

• Commitment to quality and personal ethics to maintain a high level of confidentiality related to all duties and responsibilities.
• Demonstrated interpersonal/communication skills and ability…