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Remote Help Desk Analyst — Tier I

Remote / Online - Candidates ideally in
Aurora, Arapahoe County, Colorado, 80285, USA
Listing for: Focused HR Solutions, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Remote Help Desk Analyst — Tier I Support )
A staffing agency is seeking a Help Desk Analyst to provide Tier I support for my Colorado customers. This 100% remote position requires a minimum of 1 year experience in a help desk or support role. Responsibilities include resolving software and hardware issues, managing support tickets, and communicating with users. Ideal candidates will have an Associate's degree and strong customer service skills.

The working hours are Tuesday to Saturday, accommodating up to 40 hours per week.
We are seeking a motivated Remote Help Desk Analyst — Tier I Support (Colorado) to join Focused HR Solutions, LLC in Denver, CO, United States. Take a moment to read everything above and see whether this role is right for you. This posting is for the Remote Help Desk Analyst — Tier I Support (Colorado) role at Focused HR Solutions, LLC, based in Denver, CO, United States.
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