Technical Support Manager Azure M365

Technical Support Manager (Azure M365) Preston / WFH to £70k

Are you a Technical Support Manager with a strong knowledge of Azure combined with leadership experience?

You could be progressing your career at a growing software and technology consultancy.

As a Technical Support Manager you'll lead and develop a team of cloud and infrastructure engineers, building technical capability and encouraging greater ownership across Managed Services. A key focus will be shift-left: coaching junior engineers to resolve more complex issues independently, reducing reliance on senior escalation points and Professional Services.

With a strong Microsoft background across Azure, Microsoft 365 and traditional infrastructure, you'll provide hands-on technical guidance while improving operational standards, service handovers and technical delivery. You'll also work directly with customers, attending meetings, presenting recommendations and building confidence through credible technical advice.

There's a hybrid work from home model with two days a week in the Preston office or at client sites.

• You have experience of working for an MSP or consultancy
• You're hands-on technically with strong troubleshooting skills
• You have strong Azure, Microsoft 365 and wider infrastructure knowledge
• You have advanced communication and customer facing skills
• You have technical / team leadership skills, able to develop, mentor and upskills others
• You hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus)
• Experience with Google Workspace and / or GCP is desirable but not essential

As a Technical Support Manager you will receive a competitive package:

• Salary to £70k
• Pension
• Hybrid working x2 days office per week, also travel to client sites