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ServiceNow Programmer​/Analyst Sr

Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 45444, USA
Listing for: Premier Health
Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: ServiceNow Programmer/ Analyst Sr.

Exciting opportunity awaits for a Service Now Programmer/ Analyst at Premier Health, where innovation and remote work go hand in hand. Join us in optimizing HR applications such as Infor, HR Service Delivery (HRSD), Taleo, and Eight Fold, while also supporting core Service Now capabilities including IT Service Management (ITSM) processes and CMDB data integrity. You’ll collaborate closely with HR leadership to drive efficiency and employee engagement.

At Premier Health, renowned for our employee‑centric approach, you’ll find a supportive environment that recognizes and nurtures talent, making every day rewarding and fulfilling.

Responsibilities
  • Provide advanced‑level programming and systems analysis support for strategic/tactical projects.
  • Lead and coordinate team assignments and goals without administrative supervisory responsibility.
  • Implement integrated hospital/corporate computer systems with an emphasis on Premier’s HR applications.
  • Respond to software malfunctions and provide support to prevent future production application problems.
  • Work closely with HR leadership to enhance HR processes and workforce efficiency.
Qualifications
  • Associate Degree with 6+ years of job experience or Bachelor Degree with 4+ years of job experience preferred.
  • IT or related area of study preferred.
  • Preferred

    Certifications:

    Certified System Administrator (CSA), Certified Application Developer (CAD), Project Management Certification.
  • Strong analytical and documentation skills, with hands‑on experience across multiple Service Now modules including Information Technology Service Management (ITSM), Configuration Management Database (CMDB), and Human Resources Service Delivery (HRSD); experience with Strategic Portfolio Management (SPM), Hardware Asset Management (HAM), Software Asset Management (SAM), Agent Workspace or Now Assist is a plus.
  • Demonstrated ability to lead projects of advanced complexity and perform multiple tasks simultaneously.
  • Effective interpersonal and communication skills for interacting with diverse groups.

Are you a tech enthusiast looking to make a difference in the healthcare industry? Premier Health is seeking a dynamic Service Now Programmer Analyst to join our team. Embrace the opportunity to innovate, collaborate, and thrive in a remote work environment.

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