Business Analyst skills Workflowcase Job London England UK,IT/Tech

Job Role:

Business Analyst skills Workflowcase

Location:

London, UKAbout the Job you are considering:

We are seeking experienced Business Analyst skills Workflowcase with strong expertise in Banking domain who will overseeing the planning, execution, and successful delivery of projects

Hybrid working:

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role:

Requirements Gathering & Analysis Conduct detailed analysis of business processes and gather requirements for workflow and case management systems.
Process Mapping & Documentation Create process flows, business requirement documents (BRDs), functional specifications, and user stories.
Workflow/Case Management Expertise Analyze, design, and improve workflow and case management processes to ensure efficiency and alignment with business goals.
Stakeholder Engagement Work closely with business users, operations teams, and technical stakeholders to understand needs, clarify requirements, and drive alignment.
Solution Design Support Collaborate with technical teams to translate business requirements into system specifications, ensuring feasibility and accuracy.
User Story Creation Write clear, concise, and testable user stories with acceptance criteria for development teams.
Testing & Validation Support UAT by preparing test scenarios, validating functionality, and ensuring solutions meet business expectations.
Issue Resolution Identify, analyze, and document defects or gaps, coordinating with IT teams for timely resolution.li>
Continuous Improvement Recommend enhancements to workflows, case handling processes, and system functionalities.
Change Management Support Assist in training, communication, and adoption activities related to new workflows or system updates.
Compliance & Quality Assurance Ensure all business processes and documentation meet regulatory, compliance, and organizational standards.

Your

Skills:

Experience leading a team of Business Analysts Business Analysis skills on Workflowcase management CRM systems

Expert in stakeholder management

Expert in gathering requirements spoken techniques for requirements gathering along with the write up of user stories

Ability to provide the bridge between stakeholders and the technical team Strong attention to detail

Strong organisational skills

Self-starter proactive

Nice to Have Experience with Camunda Salesforce Financial Services Financial Crime Compliance

We are a Disability Confident

Employer:

Capgemini is proud to be a Disability Confident Employer (Level
2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, andMeet the minimum essential criteria for the role.

Please opt in during the application process.

Make It Real (what does it mean for you):

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from think tanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage…