Salesforce Marketing Cloud Specialist at Mojo Mortgage

Job Title:

Salesforce Marketing Cloud Specialist

Employer:

Mojo Mortgages
Job Type: Remote

Location:

United Kingdom
Salary/Rate: £45k – £55k / year
UK Visa Sponsorship:
Not Available

Manage customer databases and implement automated marketing campaigns using Salesforce Marketing Cloud.

Develop personalised, dynamic marketing campaigns across multiple customer touchpoints using AMPscript.

Identify and implement improvements in user experience, data quality and process automation.

Conduct platform health checks, testing, reporting and performance monitoring.

Analyse data to develop hypotheses and recommend improvements to the Salesforce/CRM roadmap.

Compare CRMs

Collaborate with stakeholders to identify business needs and agree on suitable technical solutions.

Maintain consistent processes, technical documentation and operational standards.

Support management information (MI) reporting through performance analysis and process-flow insights.

Use Salesforce to empower sales and customer success teams to deliver excellent customer service.

Manage Salesforce Marketing Cloud configuration and setup.

Contribute to operational improvements, user training and ongoing development.

• Administer customer databases and maintain data integrity across marketing systems.
• Build and optimise automated, personalised campaigns using AMPscript and Salesforce Marketing Cloud.
• Grow Your Brand
• Configure and manage Email Studio, Automation Studio, Mobile Studio, Journey Builder and Content Builder.
• Develop and execute platform tests, health reports and performance analyses.
• Use SQL, APIs and other technical tools to investigate data and resolve issues.
• Translate business requirements into clear technical specifications and actionable solutions.
• Recommend improvements to CRM functionality, marketing processes and customer experience.
• Manage assigned projects independently, ensuring timely delivery and accurate documentation.
• Collaborate with stakeholders to gather requirements, communicate findings and agree on priorities.
• Support sales and customer success teams through effective CRM tools and processes.
• Compare CRMs
• Provide end-user training, constructive feedback and technical guidance.
• Identify opportunities for continuous improvement and automation.

• Demonstrable experience working with Salesforce Marketing Cloud.
• Strong foundational knowledge of HTML and AMPscript.
• Data analysis skills, including SQL and API knowledge.
• Ability to interpret complex data, develop evidence-based hypotheses and recommend practical solutions.
• Experience managing Salesforce Marketing Cloud configuration and delivering projects from start to finish.
• Grow Your Brand
• Practical knowledge of Email Studio, Automation Studio, Mobile Studio, Journey Builder and Content Builder.
• Ability to work independently, prioritise tasks and manage workloads effectively.
• Experience writing, interpreting and reviewing technical specifications and business requirements.
• Familiarity with Linear, Notion or equivalent project management and documentation tools.
• Strong stakeholder management, communication and collaboration skills.
• Proactive approach to ownership, accountability and continuous improvement.
• Ability to prepare effectively for meetings, listen actively and explain technical reasoning clearly.
  
  Commitment to maintaining accurate documentation and following established processes.
• Fully remote working arrangement.
• Opportunity to work from anywhere in the world for up to 22 days per year.
• 25 days of annual leave plus bank holidays, increasing to 28 days with length of service.
• Company-sponsored social events.
• Aviva pension scheme with employer matching contributions of up to 5%.
• Sick pay and sick pay insurance.
• Employee wellness programme through Able Futures.
• Critical…