Remote Tier 1 Tech Support Specialist
Des Moines, Polk County, Iowa, 50301, USA
Listed on 2026-10-26
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Aureon is seeking a Remote Technical Support Representative to provide inbound telephone, email, and chat support for customers. The role emphasizes resolving hardware and software issues, account management, and best practices in a fully remote environment.
Candidates should have strong communication skills, 1–2 years in a customer support setting, and comfort with digital ticketing systems. Training is provided, with benefits for full-time staff.
We would love to welcome a new Remote Tier 1 Tech Support Specialist to our group in Iowa Center, IA, United States.
Learn more about the Remote Tier 1 Tech Support Specialist role in the description above.
We appreciate your interest in this position.
Join Aureon and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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