Remote IT Help Desk Specialist
Detroit, Wayne County, Michigan, 48201, USA
Listed on 2026-10-26
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IT/Tech
HelpDesk/Support, Technical Support, IT Consultant -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Talentoma is seeking a fully remote Help Desk Agent to support users from a dedicated home workspace within Michigan. The role handles tickets, email, chat, and calls, resolving routine issues and guiding users to resolution with clear notes.
Expect a 40-hour week, varying shifts, and collaboration with IT specialists. Responsibilities include monitoring inquiries via Fresh service and Ring Central, remote guidance with Any Desk, and ensuring users understand next steps.
The Remote IT Help Desk Specialist role at Talentoma is now open for applications in MI, United States.
As a Remote IT Help Desk Specialist, you will play an important part at Talentoma in MI, United States.
We invite applications for the Remote IT Help Desk Specialist position located in MI, United States.
The following role is for a Remote IT Help Desk Specialist with Talentoma.
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