Senior Incident & Problem Manager - Remote
Wellesley, Norfolk County, Massachusetts, 02482, USA
Listed on 2026-10-26
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IT/Tech
IT Specialist, IT Project Manager, Change Management
Apex Systems is seeking a Major Incident and Problem Management Manager to lead incident response and drive problem resolution within Sun Life's IT Operations framework. You will coordinate technical teams, facilitate communications with stakeholders, and ensure timely restoration of services.
This remote role requires deep ITIL experience, strong incident and problem management skills, and the ability to translate complex technical issues into clear actions for executives and engineers.
We are currently recruiting a Senior Incident & Problem Manager
- Remote for our team in Wellesley, MA, United States.
The advertised compensation is 69.000 - 77.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Incident & Problem Manager
- Remote role in the description above.
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