Remote Tier II Technical Support - SaaS & Public Safety
Tucson, Pima County, Arizona, 85701, USA
Listed on 2026-10-26
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IT/Tech
SaaS Sales, IT Support, Technical Support, HelpDesk/Support
Motorola Solutions is hiring a Technical Support professional to deliver excellent customer care, manage Zendesk inquiries, and troubleshoot cloud SaaS solutions from a remote US base. You will collaborate with cross-functional teams, monitor critical SLA metrics, and maintain deep knowledge of Rapid Deploy and NG911 offerings to accelerate resolution and improve customer satisfaction.
This fully remote position emphasizes incident management, data-driven problem solving, and strong cross-team
Our team is growing, and we are hiring a Remote Tier II Technical Support
- SaaS & Public Safety in Phoenix, AZ, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Tier II Technical Support
- SaaS & Public Safety role in the description above.
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