Remote - Technical Support Manager
Allen, Collin County, Texas, 75002, USA
Listed on 2026-10-26
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IT/Tech
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Management
Jack Henry & Associates, Inc. is seeking a senior Technical Support Manager to lead complex product support for customers, ensuring high-level service and strengthening customer relationships.
This after-hours, Monday-Friday role requires guiding a team through escalated issues and coordinating across departments. Responsibilities include developing procedures, training, and maintaining SOPs; monitoring SLAs and audits; and driving continuous improvement in product support while delivering
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This posting is for the Remote After-Hours Technical Support Manager role at Jack Henry & Associates, Inc., based in Allen, TX, United States.
We are looking to fill the Remote After-Hours Technical Support Manager position at Jack Henry & Associates, Inc. in Allen, TX, United States.
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